Can I Change My Billing Date?

Yes. Billing is automated every 28 days from your signup date, but we understand that delays or special circumstances can happen.

If you need to adjust your billing date, contact our support team:

• Email: [e-mail]

• Call: [phone], available Monday–Sunday, 8 AM – 8 PM EST

• Chat: Click the chat bubble at the bottom right of your screen in your Novi Portal

We’ll make the change for you and ensure your billing aligns with your treatment schedule.