At Novi, we understand that managing your appointments is crucial. This guide explains how to handle appointment issues and reschedule efficiently.
Key Features
Contact Novi for appointment-related questions or issues.
Reschedule appointments quickly through the patient portal.
Receive support promptly if any issues arise.
Ensure your appointments stay on track with clear guidance.
Step-by-Step: Contacting Us for Appointment Issues
Identify any issues with your upcoming or past appointments.
Email our support team at support@joinnovi.com.
Our team will review your inquiry and respond promptly to resolve your issue.
Step-by-Step: Rescheduling Your Appointment
Log in to your Novi patient portal.
Navigate to the Appointments tab.
Select the appointment you wish to reschedule.
Choose a new date and time that fits your schedule.
Confirm the changes. You’ll receive a confirmation email with the updated appointment details.
Our Commitment to Service
At Novi, we strive to provide exceptional service:
Caring: We respect your time and prioritize your needs.
Candor: We communicate clearly and promptly about appointment issues.
Creativity: We continuously find ways to make the appointment process smoother.
Your time is valuable, and our team is here to ensure your appointment experience is as efficient and seamless as possible.
Need Help?
If you have questions or need extra support, we’re always here to help.
💬 Prefer live chat? We’re happy to assist you in real time. Click the chat icon at the lower-right corner of this page to start a conversation.
Hours of operation: Monday–Sunday, 8 AM – 8 PM EST
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