How do we ensure safe delivery of medication? – Novi

At Novi, we prioritize the safe and effective delivery of all medications. Here’s how we ensure your treatment arrives in optimal condition.

We partner with pharmacies that use cold packs when needed to maintain medication integrity.
Cold packs help keep temperature-sensitive medications stable during transit.

Preserves medication potency by keeping products within their required temperature range.
Reduces the risk of spoilage during shipping.
Ensures the quality and safety of your medication when it arrives.

Novi’s partnerships with pharmacies that use cold packs ensure your medications are delivered safely, effectively, and reliably.
Protecting the quality of your treatment is central to the trust you place in us.

Need Help?

If you have questions or need extra support, we’re always here to help.

💬 Prefer live chat? We’re happy to assist you in real time. Click the chat icon at the lower-right corner of this page to start a conversation.

Hours of operation: Monday–Sunday, 8 AM – 8 PM EST