What if I move out of state?

Moving out of state isn’t an issue — you can continue with the Novi program as long as you’re located in a state we currently service.

• In some cases, you may be asked to schedule an appointment with a new provider licensed in your state to ensure continuity of care.

---

Step 1: Update Your Shipping Address

You can easily update your shipping address through your Novi Portal:

1. Log in to your portal.

2. Click on the Profile tab.

3. Select Update in the Shipping Address box.

---

Step 2: Contact Support if Needed

• If you have any questions or need assistance, email [e-mail].

---

Need Help?

If you have questions or need extra support, we’re always here to help.

💬 Prefer live chat? We’re happy to assist you in real time. Click the chat icon at the lower-right corner of this page to start a conversation.

Hours of operation: Monday–Sunday, 8 AM – 8 PM EST

📧 Email Us

[e-mail]

📞 Call Us

[phone]