I’ve Been Taking This Medication with a Different Company. Can I Have a Higher Dose?

If you are switching to Novi and are interested in a higher starting dosage based on your prior use, please follow the steps below.

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Steps to Increase Your Starting Dosage

Step 1: Upload Your Previous Prescription

• Go to the Documents section of your Novi portal.

• Upload an image of your prior prescription.

• Make sure the prescription clearly shows:

  • Your full name

  • Your date of birth

  • Dosage

  • Date the medication was written

  • Name of the medication

Step 2: Schedule an Appointment with a Clinician

• Book a consultation through your Novi portal.

• During your appointment, the clinician will:

  • Review your uploaded prescription

  • Verify your prior dosage

  • Determine your starting dosage based on their professional discretion

Step 3: Follow Your Provider’s Guidance

• The final starting dosage is set by your licensed provider to ensure safety and effectiveness.

By completing these steps, we can promptly process your request for an adjusted starting dosage.

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