Stanton Daugherty
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Recent activity by Stanton Daugherty-
How do I update my payment method or shipping address?
Updating Your Payment MethodYou can update your payment method securely through Novi Customer Service: Go to joinnovi.com and click Login in the top-right corner. Enter your email address to recei...
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What to Do if You Miss a Dose?
Follow these steps to safely handle a missed GLP-1 dose:Step 1: Check how far away your next dose is More than 48 hours away: Take the missed dose as soon as possible. Less than 48 hours away: Skip...
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Are there any costs besides the monthly subscription?
No. There are no hidden fees. Your monthly subscription covers: Your medication Unlimited clinician visits, available seven days a week All dosage adjustments Your payment stays the same regardless...
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Medication Inquiries
Medication Support and ReplacementAt Novi, your health and well-being come first. If you have questions or concerns about your medication, our team is here to help. This guide explains how to conta...
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How is my privacy protected when I submit the intake form?
Your privacy is extremely important to us. When you submit your intake form, Novi takes multiple steps to ensure your personal health information is secure and confidential.Step 1: Secure Collectio...
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Any additional shipping costs?
No. There are no additional shipping costs for your order. Once your medication has been shipped, you’ll receive an email with your tracking number and shipping details, so you can easily follow it...
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What delivery services do you use?
Novi partners with reliable carriers to ensure your medication arrives safely and on time. FedEx UPS USPS All shipments are handled with care, and temperature-sensitive medications are shipped w...
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Who Qualifies for GLP-1 Treatment?
SummaryGLP-1 treatment is designed to help you reach your health and weight goals safely. To make sure it’s the right fit, eligibility depends on your BMI and overall health.Requirements BMI of 27 ...
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I’m Already Taking a GLP-1. Can I Stay on My Dose?
If you are currently taking a GLP-1 medication, it’s important to share your full medication history with Novi so your provider can make the safest and most effective recommendations.Step 1: Provid...
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Can I Change My Billing Date?
Yes. Billing is automated every 28 days from your signup date, but we understand that delays or special circumstances can happen.If you need to adjust your billing date, contact our support team: E...