Stanton Daugherty

Medication Support and ReplacementAt Novi, your health and well-being come first. If you have questions or concerns about your medication, our team is here to help. This guide explains how to conta...

Your privacy is extremely important to us. When you submit your intake form, Novi takes multiple steps to ensure your personal health information is secure and confidential.Step 1: Secure Collectio...

No. There are no additional shipping costs for your order. Once your medication has been shipped, you’ll receive an email with your tracking number and shipping details, so you can easily follow it...

Novi partners with reliable carriers to ensure your medication arrives safely and on time. FedEx UPS USPS All shipments are handled with care, and temperature-sensitive medications are shipped w...

SummaryGLP-1 treatment is designed to help you reach your health and weight goals safely. To make sure it’s the right fit, eligibility depends on your BMI and overall health.Requirements BMI of 27 ...

If you are currently taking a GLP-1 medication, it’s important to share your full medication history with Novi so your provider can make the safest and most effective recommendations.Step 1: Provid...

Yes. Billing is automated every 28 days from your signup date, but we understand that delays or special circumstances can happen.If you need to adjust your billing date, contact our support team: E...

Order Status and Shipping InformationWe know staying up to date on your order is important. This guide explains how to track your order, understand shipping, and what to do if there’s a delay.Key F...

You can update your shipping address directly from your Novi Portal.Step 1: Log In to Your Portal Go to joinnovi.com and click Login in the top-right corner. Enter your email address to receive a s...

If you are switching to Novi and are interested in a higher starting dosage based on your prior use, please follow the steps below.Steps to Increase Your Starting DosageStep 1: Upload Your Previous...