Stanton Daugherty

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  • How can I track my medication delivery?

    Tracking your medication delivery is simple and straightforward.Step 1: Check Your Email for Shipping Confirmation Once your medication has shipped, you’ll receive an email with your tracking numbe...

  • Are there any long term contracts with Novi?

    No. Your Novi membership operates on a monthly basis, and you can cancel at any time.We prioritize your comfort and safety, so there are no long-term contracts or commitments.Multi-Month Payments: ...

  • Why do I have to have an appointment?

    At Novi, appointments are scheduled only when necessary to ensure every patient receives safe, personalized, and effective care.When an Appointment Is NeededNot every patient will need to meet with...

  • How do I take my injections?

    For a complete, step-by-step demonstration of how to safely administer your GLP-1 injection, please watch this video:Watch the Injection Tutorial💡 Tip: Follow the instructions in the video carefull...

  • Appointment Inquiries

    At Novi, we understand that managing your appointments is crucial. This guide explains how to handle appointment issues and reschedule efficiently.Key Features Contact Novi for appointment-related ...

  • Why Isn’t My Vial Filled to the Top?

    It’s normal for your vial not to appear completely full. Pharmacies always dispense the exact prescribed amount of medication, but they may use vials of different sizes.This means your vial may loo...

  • How to Get Started with Novi

    Welcome to NOVI! We’re excited to support you on your health journey. This quick guide gives you an overview of what to expect as you begin, and we recommend saving or bookmarking your Patient Manu...

  • Are there any hidden fees?

    No. There are no hidden fees with your Novi subscription.The price you see is the price you pay, and all charges are clearly communicated in your Subscriptions tab. Need Help? ...

  • Who do I contact with issues about my delivery?

    If you experience any issues with your medication delivery, please reach out to our Care Team. Email: support@joinnovi.com Our team is happy to help resolve any questions or concerns regarding yo...

  • An issue occurred with my appointment — how do I reschedule?

    No worries! Here’s a simple, step-by-step guide to help you reschedule your appointment through the Novi Patient Portal, plus quick troubleshooting tips if something doesn’t work.How to Reschedule ...